Account guide

Your Bin Bin Ink account, section by section.

Your account dashboard is where you buy, manage, pay and get support. Here is what each section does.

What can I do in your account?

  1. Log in

    Go to your account dashboard and log in with the email you used at checkout.

  2. Sites

    Open your site to reach WordPress admin, backups, staging and settings.

  3. Domains

    Manage renewals, auto-renew, DNS records, WHOIS privacy and transfer codes.

  4. Email

    Add or remove mailboxes, reset passwords and open webmail.

  5. Billing

    See invoices, update your card and change or cancel plans.

  6. Tickets

    Open a ticket, reply, and see the history. Email to hello@binbinink.com lands here too.

Is your account secure?

  • Use a strong, unique password
  • Never share logins in plain email: use a ticket
  • Card payments are handled by our payment processor (Stripe); we never see full card numbers

FAQ

account questions

I forgot my account password.

Use “Forgot password” on your account login page.

What happens if an invoice is overdue?

Overdue invoices can suspend the site until paid. Keep your card up to date in Billing.

How do I get my domain transfer code?

In Domains, open the domain and request the transfer (EPP) code.

How do I cancel?

In Billing, cancel the plan.