Hub portal guide
Your Bin Bin Ink Hub, section by section.
The Hub at binbin.ink/hub is where you buy, manage, pay and get support. Here is what each section does.
What can I do in the Hub?
Log in
Go to binbin.ink/hub and log in with the email you used at checkout.
Sites
Open your site to reach WordPress admin, backups, staging and settings.
Domains
Manage renewals, auto-renew, DNS records, WHOIS privacy and transfer codes.
Email
Add or remove mailboxes, reset passwords and open webmail.
Billing
See invoices, update your card, change plans and request a refund.
Tickets
Open a ticket, reply, and see the history. Email to support@binbin.ink lands here too.
Is the Hub secure?
- Use a strong, unique password
- Never share logins in plain email: use a ticket
- Card payments are handled by our payment processor (Stripe); we never see full card numbers
Related
FAQ
Hub questions
I forgot my Hub password.
Use “Forgot password” on the Hub login page.
What happens if an invoice is overdue?
Overdue invoices can suspend the site until paid. Keep your card up to date in Billing.
How do I get my domain transfer code?
In Domains, open the domain and request the transfer (EPP) code.
How do I cancel?
In Billing, cancel the plan. See refunds and cancellation.