Uptime and performance
Uptime and performance, in plain numbers.
A tuned WordPress stack, dedicated PHP workers, server caching and a global CDN. Here is what we run for and what depends on your site.
What uptime can I expect?
We run your site for 99.9% uptime.
What makes sites fast here?
- LEMP stack (Linux, NGINX, MariaDB, PHP) tuned for WordPress
- Server-level page cache (FastCGI) and object cache
- Dedicated PHP workers, not shared with other customers
- 3 GHz+ Intel Xeon CPUs and NVMe SSD storage
- Global CDN
- A dedicated IP address for each site
What slows a site down anyway?
Heavy page builders, unoptimized images, too many plugins and slow third-party scripts. Our Speed tune-up ($590) works through these and targets PageSpeed 95+ on desktop and 80+ on mobile.
Related
FAQ
Uptime and performance questions
What uptime do you aim for?
We run your site for 99.9% uptime. Our support desk is open Monday to Friday, 9:30 AM to 4:30 PM Pacific Time.
What if my site is down?
Run the quick checks on our status page, then open a ticket.
Do you publish speed test results?
No. Speed depends on your theme, plugins and content, so a generic number would not tell you much. A Speed tune-up targets 95+ desktop and 80+ mobile on PageSpeed.